Ordering Information

This web site has full shopping cart and secure check-out capabilites. We welcome your internet orders!  Please take care during the checkout process to enter a correct email address and phone number so that we can follow up with your order if needed. Orders via e-mail and regular mail are accepted as well. All prices are F.O.B. (Freight on Board) our shop in Brasstown, North Carolina and subject to change without notice. All shipments travel at the risk of the customer. If requested, we can insure packages at additional costs.

Payment Methods

Domestic:  We accept Visa, MasterCard, Discover and American Express Credit/Debit Cards, Checks, and Bank Transfers.  We will not charge your card until your order is ready to ship. Orders from North Carolina residents are subject to NC Sales Tax.
International:  We accept Visa, MasterCard, Discover and American Express Credit Cards in US Dollars only. 

Shipping Methods

Domestic:  Very small and light-weight items such as strings are usually mailed as 1st. Class Letters with postage usually under $5.00. Our base shipping and handling charge per parcel to US destinations is $9.00 via US Parcel Post or Priority Mail. For larger or heavier orders, the actual cost for shipping will be added to the invoice total when the order is placed. Domestic orders for Books and Sheet-Music, if ordered separately, can be mailed very economically via Postal Media Mail.  Tracking Numbers will be e-mailed to you as soon as your parcel has been delivered to the respective carrier. 

International:  The cost of international shipments varies greatly depending on the shipping method, weight and country of destination. For packages up to four pounds, the lowest shipping cost is via 1st Class International Parcel Post. Heavier packages ship via US Postal Service Priority Mail. There is no Media Mail for International Orders. Tracking Numbers will be e-mailed to you as soon as your parcel has been delivered to the carrier Co. We have no involvement with any import duties or VAT your country may, or may not, charge you upon arrival of your package. We only ship parcels for our customers. Delivery is the job of the carrier company or Postal System. The time for transport varies greatly and is known only by the carrier chosen (Postal Systems, FEDEX, UPS, DHL). We have no control over that. Tracking numbers are the customers best way to reveal their parcels transit stages.

Contact Information:

Kelischek Workshop for Historical Instruments

199 / 205 Waldroup Road
Brasstown, North Carolina, 28902 USA

    E-Mail:  susato@susato.com