Ordering Info
This web site has full shopping cart and secure check-out capabilites. We welcome your internet orders! Please take care during the checkout process to enter a correct email address and phone number so that we can follow up with you on your order if needed. We can also take your order by phone and will consult with you to precisely identify the right instruments or items. Orders via e-mail and regular mail are accepted as well. All prices are F.O.B. our shop in Brasstown, North Carolina and subject to change without notice.

Payment Methods
Domestic: We accept Visa, MasterCard, Discover and American Express credit/debit cards. We will not charge your card until the order is ready to ship unless a deposit is required for a special order. Personal checks. Orders from North Carolina residents are subject to NC sales tax.

International: We accept Visa, MasterCard, Discover and American Express credit cards and charge in US Dollars only. Bank drafts and international postal money orders in US dollars are also accepted. Electronic wire transfers are accepted with a $16 service fee for orders under $500 - please ask for our bank details. Sorry, we do not accept Pay-Pal.

Shipping Methods
Domestic: Very small and light-weight items such as strings are sent as letters with postage usually under $5.00. Our base shipping charge for small items to US destinations is $9.00 via US Postal Service. For larger or heavier orders, the actual cost for shipping will be added to the invoice total and this cost is determined when the order is placed. Please trust that we do not seek any profit from shipping charges. 
International: The cost of international shipments varies greatly depending on the method, weight and destination. We will work with you to find the best shipping solution to meet your needs. For packages up to four pounds, the most inexpensive shipping is via 1st class international air post. Heavier packages ship via US Postal Service Priority mail. Please understand we have no involvement with the import duties (VAT) you may have to pay when your package arrives.

Contact Information:

Kelischek Workshop for Historical Instruments

199 Waldroup Road
Brasstown, North Carolina, 28902 USA

E-Mail:  susato@susato.com    Telephone Numbers: 1-828-837-5833

Phone hours are from 8:00AM to 5:00PM 
Eastern U.S. standard time, Monday through Saturday.