We take most of our orders by phone and can consult to precisely identify the right instruments or items for you. We also take orders via fax, e-mail, regular mail and through our secure order page. We are working towards offering full e-commerce capabilities through this web site in the near future. All prices are F.O.B. our shop in Brasstown, NC and are subject to change without notice.

Domestic: We accept Visa, MasterCard and Discover credit / debit cards.

Personal checks and US Postal Service Money Orders are also welcome.

International: We accept Visa, MasterCard and Discover credit cards and charge in US dollars only. Bank drafts and International Postal Money Orders in US Dollars are also accepted. Electronic wire transfers are accepted for orders over $500. Orders from North Carolina residents are subject to our current sales tax.

Domestic: The shipping charge for US and Canadian orders is $6.50, which covers most small instruments and accessories. Very small and light-weight items such as strings are shipped as letters with postage usually under $3.00. We ship via US Postal Service Priority Mail. For larger or heavier orders, the actual cost of shipment will be added to the invoice total. If you prefer, we can ship via Federal Express at additional cost.

International: The cost of international shipments varies greatly depending on the method, weight and destination. We will work with you to find the best shipping solution to meet your needs.

199 Waldroup Road
Brasstown, NC 28902 USA

Telephone:  828-837-5833
USA & Canada toll free:  866-349-4778

Fax:  678-302-7501
E-Mail:  susato@susato.com